Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Name: Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
Address: Km. 72 Carretera Cancun Tulum Puerto Aventuras, Puerto Aventuras, Quintana Roo, 77710, Mexico
Rating: 8.588541066513027

Puerto Aventuras, Mexico

8.6Rating

ExcellentRated by Guests

15,621Reviews

What to expect

Pros

🌟Exceptional staff service and hospitality
🍴Delicious and varied food options
🏝️Private beach area with clear water and activities
🍹Fantastic drink choices and bar service
🎉Great shows and entertainment options
🔔Attentive and helpful butlers for personalized service
🎳Family-friendly amenities and activities
💆Top-notch spa services and massages
🌞Beautiful grounds and well-maintained facilities
📸Excellent photography services for special events

Cons

🔧Rooms showing signs of wear and aging
🍲Food quality inconsistent in some restaurants
🚿Issues with room amenities like air conditioning and showers
💰High cost of spa services may not be justified
🛑Pressure to attend timeshare presentations
🔨Ongoing maintenance and construction work may be disruptive
🌧️Impact of weather on outdoor activities and facilities
🚶Long distances to walk within the hotel premises
🏗️Limited availability of certain amenities due to maintenance
📆Inconvenient or early closing times for restaurants and activities

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Canoeing, Diving, Fitness center, Hot tub, Karaoke, Light therapy, Massage, Mini golf course, Nightclub, On-site entertainment, Pool with view, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water park, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Portuguese

Ideally located in the Puerto Aventuras area, Hard Rock Hotel Riviera Maya - Hacienda All Inclus promises a relaxing and wonderful visit. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Hard Rock Hotel Riviera Maya - Hacienda All Inclus. Some of the well-appointed guestrooms feature flat screen television, internet access – wireless (complimentary), smoking policy – non-smoking available, air conditioning, mini bar. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Puerto Aventuras has to offer are three great reasons you should stay at Hard Rock Hotel Riviera Maya - Hacienda All Inclus.