El Dorado Royale A Spa Resort - More Inclusive
9.3Rating
ExceptionalRated by Guests
2,316Reviews
What to expect
Pros
- 🏖️Beautiful beach nearby
- 🍹Friendly and attentive staff at the pool bar
- 💆♂️Amazing spa experience with skilled massage therapists
- 🤝Helpful and efficient butlers providing exceptional service
- 🍴Delicious food at various restaurants on the resort
- 😊Friendly and welcoming staff creating a warm atmosphere
- 🍾Great amenities and perks for guests, like Bali beds on the beach
- 🌺Beautiful and well-maintained grounds with lush greenery
- 🚗Convenient transportation options within the resort
- 👍Access to additional activities and excursions for a complete vacation experience
Cons
- 👎Pressure and persistent upselling from staff for memberships and upgrades
- 🌧️Disruption due to Hurricane Beryl affecting a portion of the stay
- 🛌Issues with room allocation for groups and requests not fully accommodated
- 💸High markups on certain items like sunscreen impacting overall expenses
- 🔄Changes in membership terms and benefits causing confusion and disappointment
- 🔒Lack of clarity and communication regarding new policies and offers, leading to misunderstandings
- 🏝️Limited ocean access and rocky beach conditions affecting beach enjoyment
- 💼Sales tactics and misrepresentation by agents causing frustration and disappointment
- 🚫Unfulfilled promises and lack of transparency in honoring promotional offers
- 😞Negative experiences with sales presentations and membership dealings impacting overall satisfaction
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Game room, Horseback riding, Hot tub, Light therapy, Massage, On-site entertainment, Pool with view, Private beach, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Water park, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingAll rooms include breakfast, lunch, dinner, and drinks, at no extra cost, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French
Set in a prime location of Puerto Morelos, El Dorado Royale, A Spa Resort - All Inclusive - A puts everything the city has to offer just outside your doorstep. The property has everything you need for a comfortable stay. Free Wi-Fi in all rooms, daily housekeeping, casino, restaurant, 24-hour check-in are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer flat screen television, linens, towels, internet access – wireless, air conditioning to ensure a restful night. The property offers various recreational opportunities. El Dorado Royale, A Spa Resort - All Inclusive - A combines warm hospitality with a lovely ambiance to make your stay in Puerto Morelos unforgettable.
Where you'll be sleeping
55 m²
Beachfront Junior Suite
1 king bed
55 m²
Swim Up Junior Suite
1 king bed or 2 queen beds
56 m²
Luxury Jr Suite
1 king bed or 2 queen beds
55 m²
Beachfront Honeymoon Suite
59 m²
Junior Suite B
55 m²
Beachfront Honeymoon Suite
1 king bed
55 m²
Royal Suite
1 king bed
55 m²
Royal Swim Up Suite
1 king bed
55 m²
Beachfront Honeymoon Suite Non smoking
1 super king bed
Beachfront Honeymoon Suite
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.