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8.9Rating
ExcellentRated by Guests
5,676Reviews
What to expect
Pros
- 🏖️Beautiful beach nearby
- 🍹Exceptional service at the pool and beach bars
- 🍴Great variety of dining options, especially the Italian restaurant
- 🏊♂️Well-maintained pools with swim-up bar
- 🎉Entertaining activities and vibe team for all-day fun
- 🛏️Comfortable rooms with beautiful views
- ☕Excellent coffee and snacks at the cafe bar
- 🧘♂️Relaxing spa experience with professional services
- 💎Diamond Club upgrade offers exclusive amenities and personalized service
- 🍾Special touches for celebrations like birthdays and honeymoons
Cons
- 🧹Rooms need better cleaning, moldy smell reported
- 🛠️Maintenance issues with elevators and building structures
- 🍽️Mixed reviews on food quality, some dishes found bland or cold
- 🌧️Impact of weather conditions like hurricanes affecting services and amenities
- 💰Some guests felt additional charges for premium services were not justified
- 🌊Water supply issues experienced during the stay
- 🚷Lack of environmental amenities like straws and napkins
- 🚪Inconveniences with door locks and safe functionality in rooms
- 🎵Disappointing evening entertainment and lack of nighttime activities
- 🔌Electrical malfunctions and air conditioning problems encountered
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Canoeing, Diving, Fitness center, Foot bath, Game room, Hammam, Hot tub, Karaoke, Korean sauna, Massage, Massage bed, Massage chair, Nightclub, On-site entertainment, Pool with view, Private beach, Public bath, Sauna, Snorkeling, Spa, Spa/sauna, Tennis court, Tours, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French
Where you'll be sleeping


















25 m²
Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club
2 queen beds and 1 king bed and 1 sofa bed


















25 m²
Luxury Chairmans Three bedroom Suite Ocean Front DC
1 sofa bed and 1 king bed and 4 queen beds


















25 m²
Luxury Chairmans Four bedroom Suite Ocean Front DC
4 queen beds and 2 king beds and 1 sofa bed


















25 m²
Luxury Junior Suite Ocean Front
1 sofa bed and 2 queen beds


















25 m²
Luxury Junior Suite Ocean Front Diamond Club
1 king bed and 1 sofa bed














114 m²
Luxury Presidential Ocean Front One Bedroom Suite Diamond Club
1 king bed and 1 sofa bed














25 m²
Luxury Junior Suite Sunset View
1 sofa bed and 2 queen beds













25 m²
Luxury Suite Sunset View
1 sofa bed and 1 king bed













25 m²
Luxury Suite Ocean Front
1 king bed and 1 sofa bed









170 m²
Luxury Presidential Ocean Front Two Bedroom Suite Diamond Club
2 queen beds and 1 king bed and 1 sofa bed
What other guests say about this hotel
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