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Sandos Caracol Eco Resort - All Inclusive

Playa Del Carmen, Mexico

Chetumal - Puerto Juarez Road Km 295, Col. Centro, 77710

7.5Rating
Very GoodRated by Guests
3,598Reviews

What to expect

Pros

  • 🏖️Beautiful beach nearby
  • 🌿Eco-friendly environment
  • 👨‍👩‍👧‍👦Great for families with kids
  • 🍹Variety of drinks available
  • 🐒Abundant wildlife on the grounds
  • 🛌Comfortable and spacious rooms
  • 🌀Well-designed water park for children
  • 🌳Lush jungle surroundings
  • 🍇Fresh and diverse food options
  • 🌺Beautiful grounds and amenities

Cons

  • 🧹Housekeeping needs improvement
  • 🍴Poor quality and variety of food
  • 🏊‍♂️Rocky beach not suitable for swimming
  • 🔒Difficulty in making restaurant reservations
  • 🥤Watered-down and poorly made drinks
  • 🍔Limited food options outside of buffets
  • 🔥Long wait times and delays in service
  • 🛏️Issues with room cleanliness and maintenance
  • 🦠Hygiene concerns in food handling areas
  • 🚶‍♂️Overcrowded and understaffed at times

What this place has to offer

Things to do and ways to relaxBilliards, Boating, Canoeing, Diving, Fishing, Fitness center, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Massage, Nightclub, On-site entertainment, Pool with view, Private beach, Sauna, Snorkeling, Solarium, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Water park, Water sports (motorized), Water sports (non-motorized), Wind surfing, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Italian, Dutch

Ideally located in the prime touristic area of El Marlyn Azul, Sandos Caracol Eco Resort & Spa - All Inclusive promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Facilities for disabled guests, Wi-Fi in public areas, car park, airport transfer, babysitting are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, separate living room, smoke detector, whirlpool bathtub, non smoking rooms to ensure a restful night. The hotel offers various recreational opportunities. For reliable service and professional staff, Sandos Caracol Eco Resort & Spa - All Inclusive caters to your needs.

Where you'll be sleeping

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41 m²

Eco Family Suite

1 king bed or 1 bunk bed

Eco Family Suite (3 Adults) image 1
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Eco Family Suite (3 Adults) image 8
Eco Family Suite (3 Adults) image 9
41 m²

Eco Family Suite (3 Adults)

1 bunk bed and 1 king bed

Eco Family Suite (3 Adults + 2 Children) image 1
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Eco Family Suite (3 Adults + 2 Children) image 6
Eco Family Suite (3 Adults + 2 Children) image 7
Eco Family Suite (3 Adults + 2 Children) image 8
41 m²

Eco Family Suite (3 Adults + 2 Children)

1 king bed and 1 bunk bed

Eco Family Suite (2 Adults + 2 Children) image 1
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Eco Family Suite (2 Adults + 2 Children) image 6
Eco Family Suite (2 Adults + 2 Children) image 7
Eco Family Suite (2 Adults + 2 Children) image 8
41 m²

Eco Family Suite (2 Adults + 2 Children)

1 king bed and 1 bunk bed

Eco Family Suite (2 Adults + 1 Child) image 1
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Eco Family Suite (2 Adults + 1 Child) image 7
Eco Family Suite (2 Adults + 1 Child) image 8
41 m²

Eco Family Suite (2 Adults + 1 Child)

1 king bed and 1 bunk bed

Eco Family Suite (2 Adults + 3 Children) image 1
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Eco Family Suite (2 Adults + 3 Children) image 6
Eco Family Suite (2 Adults + 3 Children) image 7
Eco Family Suite (2 Adults + 3 Children) image 8
41 m²

Eco Family Suite (2 Adults + 3 Children)

1 king bed and 1 bunk bed

Eco Family Suite (3 Adults + 1 Child) image 1
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Eco Family Suite (3 Adults + 1 Child) image 3
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Eco Family Suite (3 Adults + 1 Child) image 8
41 m²

Eco Family Suite (3 Adults + 1 Child)

1 king bed and 1 bunk bed

Royal Elite Penthouse image 1
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62 m²

Royal Elite Penthouse

1 king bed

Signature Eco Superior image 1
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30 m²

Signature Eco Superior

1 king bed and 1 bunk bed

Signature Eco Superior (2 Adults + 2 Children) image 1
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30 m²

Signature Eco Superior (2 Adults + 2 Children)

1 king bed and 1 bunk bed

What other guests say about this hotel

  • 1

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Sandos Caracol Eco Resort - All InclusivePlaya Del Carmen, Mexico

Where you'll be staying