Treetops Lodge & Estate

Name: Treetops Lodge & Estate
Address: 351 Kearoa Road, RD1, Horohoro, Rotorua, New Zealand
Rating: 8.866666666666667

Rotorua, New Zealand

351 Kearoa Road, RD1, Horohoro

8.9Rating

ExcellentRated by Guests

9Reviews

What to expect

Pros

🌲Beautiful natural surroundings in the forest
🍽️Outstanding food quality and service
🤝Friendly and accommodating staff
👌High level of privacy and peace
👍Attentive and efficient staff
🌟Luxurious and romantic ambiance
🌺Beautiful lodgings and surroundings
🌈Fantastic atmosphere and ambiance
🍳Excellent breakfast quality
🐦Wildlife experience on the property

Cons

🕸️Spider webs found on the property
🌧️Issues with flooding in the car park during rainy weather
💤Shortage of staff affecting service quality
🏚️Some areas of the lodge need maintenance and updating
🍂Hiking trails in disarray post-COVID, needing maintenance
🥗Initial dietary requirements not met for some guests
🚫Lack of vegetarian options initially provided
🏠Room quality inconsistent for the rate charged
🍖Miscommunication leading to dietary issues
🔊Management issues affecting service initially

What this place has to offer

Things to do and ways to relaxFishing, Hiking, Horseback riding, Massage, Spa, Spa/sauna

Services and conveniencesConcierge, Daily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!

Languages spokenEnglish

Treetops Lodge & Estate is a popular choice amongst travelers in Rotorua, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park. Television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning can be found in selected guestrooms. Take a break from a long day and make use of hot tub, fitness center, sauna, spa, massage. Treetops Lodge & Estate combines warm hospitality with a lovely ambiance to make your stay in Rotorua unforgettable.