Wish Serrano Resort
9.0Rating
ExceptionalRated by Guests
2,025Reviews
What to expect
Pros
- 🏊Heated pool received great feedback
- 🍳Delicious breakfast with a variety of options
- 👍Friendly and attentive staff members
- 🌿Beautiful landscaping and natural surroundings
- 🛏️Comfortable rooms with good amenities
- 💆♂️Spa facilities were enjoyable
- 🍽️Great dining experience with quality food
- 👪Suitable for families with kid-friendly features
- 👩💼Convenient for business travelers
- 👫Ideal for couples looking for a romantic getaway
Cons
- 💰Expensive prices for on-site restaurants
- 🤝Aggressive sales tactics from hotel staff
- 🌡️Limited control over room temperature settings
- 🔊Noise disturbances from other guests
- 📺Issues with TV functionality in rooms
- ❄️Inconsistent heating system in rooms
- 🛎️Lack of flexibility with check-out times
- 🛠️Maintenance issues like non-functional amenities
- 🔒Limited security or privacy in certain areas
- 🕵️Unsatisfactory experience with sales promotions
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Game room, Golf course [on-site], Hammam, Hiking, Hot tub, Karaoke, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Wish Serrano Resort & Convention Gramado is a popular choice amongst travelers in Gramado, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, valet parking are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like whirlpool bathtub, air conditioning, heating, wake-up service, desk. Access to the hotel's hot tub, fitness center, sauna, indoor pool, spa will further enhance your satisfying stay. Friendly staff, great facilities and close proximity to all that Gramado has to offer are three great reasons you should stay at Wish Serrano Resort & Convention Gramado.
Where you'll be sleeping
33 m²
Family Room
1 double bed and 1 sofa bed
36 m²
Junior Suite
1 double bed and 1 sofa bed
36 m²
Junior Suite
1 double bed and 1 sofa bed
25 m²
Premier Room with Balcony
3 single beds and 1 double bed
25 m²
Triple Room with Balcony
1 queen bed and 1 single bed
25 m²
Premier Room
3 single beds and 1 double bed
33 m²
Family Double Room (2 Adults + 2 Children under 12 years old)
1 double bed and 1 sofa bed
33 m²
Family Triple Room
1 double bed and 1 sofa bed
25 m²
Superior Premier Double Room with Balcony
1 queen bed and 1 single bed
23 m²
Standard Double Annex Room
1 double bed
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