The Palms Resort of Mazatlan
7.9Rating
Very GoodRated by Guests
479Reviews
What to expect
Pros
- 🌴Beautiful beach nearby
- 🏊Infinity pool with ocean view
- 🍴Good food at reasonable prices
- 🌺Well-maintained gardens
- 🛏️Comfortable and clean rooms
- 🛠️Under new management for improvement
- 🌞Great location in the golden zone
- 🍹Friendly and courteous staff
- 🏝️Relaxing and intimate atmosphere
- 👍Good value for money
Cons
- 🚧Ongoing construction noise
- 🛎️Issues with check-in and reception desk
- 💤Noisy rooms affecting sleep quality
- 🍔Inconsistent or disappointing food quality
- 💸Charging practices and refund difficulties
- 🔇Lack of enforcement of noise rules
- 🚪Limited amenities or outdated facilities
- 🍹No happy hour or limited bar service
- 🛎️Slow service or lack of responsiveness
- 🧴Housekeeping issues or cleanliness concerns
What this place has to offer
Things to do and ways to relaxMassage, Spa, Spa/sauna, Tours
Services and conveniencesContactless check-in/out, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The Palms Resort of Mazatlan is perfectly located for both business and leisure guests in Mazatlan. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like 24-hour front desk, facilities for disabled guests, luggage storage, valet parking, room service are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, wake-up service, desk, balcony/terrace, alarm clock. Access to the hotel's fitness center, golf course (within 3 km), outdoor pool, fishing, solarium will further enhance your satisfying stay. Convenience and comfort makes The Palms Resort of Mazatlan the perfect choice for your stay in Mazatlan.
Where you'll be sleeping
42 m²
Suite with Sea View
1 double bed and 1 queen bed
28 m²
Double Room Mountain View
2 double beds
28 m²
Double Room Ocean View
2 double beds
32 m²
Standard Two Double Room with Mountain View
2 double beds
32 m²
Standard two double Room with Ocean View
2 double beds
Superior Queen Room with Ocean View
1 queen bed
Superior Queen Room with City View
1 queen bed
32 m²
Superior Queen Room with Mountain View
1 queen bed
42 m²
Suite with Mountain View
1 king bed and 1 sofa bed
38 m²
Superior Room with Mountain View
1 queen bed
What other guests say about this hotel
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